Victoria Community Care is a privately owned, registered Domiciliary Care Agency. The company has two directors but only one Miss Gill Cubbin, is actively involved in the day to day running of the service. The registered manager is Mrs Bernadette Thomas. The agency is located in the Knowsley Village area of Knowsley Metropolitan Borough Council.

The agency has been awarded a block contract with this local authority and this is the primary source of its work although it does support service users in other areas as well. The company attends the Resource Allocation Group of Knowsley Social Services but it also has some privately funded service users. It provides support and personal care to service users in a wide variety of categories. The premises, which are located in a semi rural setting away from the main village, are of a good standard. The office does not have the facilities for large meetings and training, these events take place at other venues. At the time of the inspection the agency employed a total number of 64 carers, 3 administrative staff and 4 management staff and provided support to 149 service users. External training organisations are used by the agency. The agency has correct recruitment procedures and is systematically training its staff in the required training including National Vocational Qualifications (NVQ) in Care.


 Local Authority Area :Knowsley

 Number of Users : 149

Care Agency Type: Domiciliary Care

Manager

Mrs. Bernadette Thomas

Inspection Reports
Inspection Report for Victoria Community Care 11/4/2006