Frances House looks and feels like the sort of home we all like to live in – bright, spacious and tidy but very homely, with the kettle always on the boil, a newspaper on the sofa and usually a radio chattering away quietly in the background. Life is made up of both the routine and the exciting and we aim to combine a little of both in every day. One of the most important considerations for the welfare of our residents and staff is the standard of equipment and facilities in the home. Martha Trust constantly strives to acquire new technical aids and equipment which can improve the quality of life for our residents. All bedrooms are decorated to residents’ individual tastes and include overhead hoists which avoid the need for large mobile hoists throughout the home. In addition we have 2 bath/shower rooms all equipped to a high standard including special hydro/spa baths.

We provide personal and nursing care, including Registered Nurse Care to residents of both sexes with profound and multiple disabilities. We aim to foster an atmosphere of care and support which both enables and encourages our residents to live as full, interesting and independent a lifestyle as possible with rules and regulations being kept to a minimum. Throughout this document we stress the importance of promoting residents’ rights to choice and involvement in all decisions likely to affect their lives. Sometimes due to the profound nature of their disabilities it is not always possible to ascertain a resident’s wish with complete certainty. In these cases staff will always take that decision which is agreed to be in the best interests of the resident, consulting where appropriate with family, other professionals and close friends.